guitarsworlds.com Return Policy
At guitarsworlds.com, we want you to be completely satisfied with your purchase. If you’re not happy with an item, we’re here to help with our easy return process.
Returns & Exchanges
Most new, unopened items can be returned or exchanged within 45 days of purchase. Some products may have different return windows, so please check the product details at the time of purchase.
Conditions for Returns
- Items must be in new, unused, and resalable condition with all original packaging and accessories.
- Proof of purchase (order number or receipt) is required for all returns.
- Certain items, including special orders, software, and downloadable products, may not be eligible for return unless defective.
How to Initiate a Return
- Visit GuitarWorlds.com and log in to your account to start the return process.
- Follow the prompts to generate a return authorization.
- Pack the item securely and include all original materials.
- Ship the item back using a trackable shipping method.
Refund Process
- Once your return is received and inspected, we’ll process your refund within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you’d like to exchange an item, please return the original product and place a new order for the desired item.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance. We’ll work quickly to resolve the issue.
Final Sale Items
Clearance, used gear, and select promotional items may be marked as final sale and are not eligible for return.
For more details, visit guitarsworlds.com and review our full Return Policy. We appreciate your business and are committed to making your shopping experience smooth and enjoyable!